The safety and wellbeing of our guests has always been incredibly important to us and everyone in our Guest House should rightly expect a safe, clean and protected environment. The coronavirus crisis has brought this into sharp focus, which is why we have launched a new rigorous, daily cleaning regime. All rooms and areas are cleaned with a antiviral disinfectant ( European Standard BS EN 14476 and is effective according to BS EN 14476) against enveloped viruses which includes Coronaviruses. This disinfectant also meets the BS EN 1276 standard for effective infection control against harmful micro-organisms including MRSA, salmonella, E. coli and H1N1 flu virus.)
We hope this gives you extra peace of mind so you can book and stay with confidence.
We are gradually removing some of the measures in place in line with Government guidance. Face masks are no longer mandatory although our staff will, continue to wear face covering/shielding masks and we respect and ask you to respect guests personal choice.
Our self serve breakfast will recommence on Friday 23rd July although guests can request a breakfast bag if they prefer.
Here’s what we’re doing to keep you and ourselves safe:
Cancellation Policy
We have updated our Cancellation Policy so all booking can be cancelled free of charge up to 48 hrs before checkin day. This means you have until 3pm to cancel the 2 days prior to arrival. Once payment has been taken 48hrs prior to arrival no refunds will be offered.
Hygiene and anti-viricidal sanitising spray
More frequent cleaning of high-touch areas, such as , door handles and handrails with disinfectants to the European standard of EN14476, effective against COVID-19. In the bedroom, we’re paying special attention to cleaning heating controls, TV remotes, door handles and desks.
Housekeeping
Our rooms are thoroughly cleaned prior to your arrival one you have checked into your room we will not enter to carry out any housekeeping services unless requested until checked out. All rooms have a room box which you can place any used towels or bins outside your room and fresh ones supplied daily. You can text should you require any top up complimentary items on your refreshment tray.
Bed linen and towels
Laundering all our linen at over 60 degrees, with disinfectant detergent so you can enjoy a safe and great night’s sleep. We’ve also removed all soft cushions and throws from rooms.
DURING YOUR STAY:
We ask all our guests to observe high standards of personal hygiene whilst Staying at Fir tree Barn. There are simple things you can do to help prevent the spread of the virus, including:
If you do feel unwell during your stay, please contact Iain immediately on 01405 862286, 07832235248. Please do not directly come to the back or front door or any other guests rooms and remain in your room.
Thank you for your cooperation and understanding.
Regards
Iain McMillan
We hope this gives you extra peace of mind so you can book and stay with confidence.
We are gradually removing some of the measures in place in line with Government guidance. Face masks are no longer mandatory although our staff will, continue to wear face covering/shielding masks and we respect and ask you to respect guests personal choice.
Our self serve breakfast will recommence on Friday 23rd July although guests can request a breakfast bag if they prefer.
Here’s what we’re doing to keep you and ourselves safe:
Cancellation Policy
We have updated our Cancellation Policy so all booking can be cancelled free of charge up to 48 hrs before checkin day. This means you have until 3pm to cancel the 2 days prior to arrival. Once payment has been taken 48hrs prior to arrival no refunds will be offered.
Hygiene and anti-viricidal sanitising spray
More frequent cleaning of high-touch areas, such as , door handles and handrails with disinfectants to the European standard of EN14476, effective against COVID-19. In the bedroom, we’re paying special attention to cleaning heating controls, TV remotes, door handles and desks.
Housekeeping
Our rooms are thoroughly cleaned prior to your arrival one you have checked into your room we will not enter to carry out any housekeeping services unless requested until checked out. All rooms have a room box which you can place any used towels or bins outside your room and fresh ones supplied daily. You can text should you require any top up complimentary items on your refreshment tray.
Bed linen and towels
Laundering all our linen at over 60 degrees, with disinfectant detergent so you can enjoy a safe and great night’s sleep. We’ve also removed all soft cushions and throws from rooms.
DURING YOUR STAY:
We ask all our guests to observe high standards of personal hygiene whilst Staying at Fir tree Barn. There are simple things you can do to help prevent the spread of the virus, including:
- Covering your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
- Putting used tissues in the bin immediately
- Washing your hands with soap and hot water regularly.
- Trying to avoid close contact with any other guests keeping at least 2 meters wherever possible.
- Avoiding touching your eyes, nose or mouth if your hands are not clean.
- If we do have to temporarily close during your stay we will immediately refund any unused nights. Unfortunately we will not be able to offer any compensation or arrange alternative accomodation for the inconvenience.
If you do feel unwell during your stay, please contact Iain immediately on 01405 862286, 07832235248. Please do not directly come to the back or front door or any other guests rooms and remain in your room.
Thank you for your cooperation and understanding.
Regards
Iain McMillan
