Following Government guidelines we have implemented changes to ensure the safety of guests and staff we have made a number number of changes to give our guests peace of mind. Please see below for any changes.
The safety and wellbeing of our guests has always been incredibly important to us and everyone in our Guest House should rightly expect a safe, clean and protected environment. The coronavirus crisis has brought this into sharp focus, which is why we have launched a new rigorous, daily cleaning regime. All rooms and areas are cleaned with a antiviral disinfectant ( European Standard BS EN 14476 and is effective according to BS EN 14476) against enveloped viruses which includes Coronaviruses. This disinfectant also meets the BS EN 1276 standard for effective infection control against harmful micro-organisms including MRSA, salmonella, E. coli and H1N1 flu virus.) We hope this gives you extra peace of mind so you can book and stay with confidence.
Here’s what we’re doing to keep you and ourselves safe:
Checking-in and social distancing Minimising contact and keeping social distancing measures in place by implementing no contact checkin and check out. All room payments will be authorised and taken 48 hours prior to arrival using the card details provided at time of booking or immediately on booking being confirmed if less than 48 hrs until check-in. Guests temperature will also be checked using an infra-red non contact thermometer. Auto-dispense hand sanitiser are available in public areas and on entering and exiting the guest house. You will be e-mailed all the information 24 hours prior to your arrival so you can self check in /out prior to your arrival.
Hygiene and anti-viricidal sanitising spray More frequent cleaning of high-touch areas, such as , door handles and handrails with disinfectants to the European standard of EN14476, effective against COVID-19. In the bedroom, we’re paying special attention to cleaning heating controls, TV remotes, door handles and desks. Housekeeping Our rooms are thoroughly cleaned prior to your arrival one you have checked into your room we will not enter to carry out any housekeeping services until you have checked out. All rooms have a room box which you can place any used towels or bins outside your room and fresh ones supplied daily. You can text should you require any top up complimentary items on your refreshment tray. Bed linen and towels Laundering all our linen at over 60 degrees, with disinfectant detergent so you can enjoy a safe and great night’s sleep. We’ve also removed all soft cushions and throws from rooms. Protective equipment To protect our guests our staff will use PPE equipment including gloves, aprons and hand sanitiser. Whilst there is no Government guidance on the need to wear face masks in a Guest House setting we want to ensure your safety. We will minimise any contact.
Breakfast Due to the current Government Advice we are no longer able to offer our usual self serve breakfast. As part of the Government Guidance the breakfast room and kitchen is not available for use by guests. We will be offering breakfast bags that can be collected from the fridge in the morning. These bags consist of carton fresh juice, croissants, butter , jam or cheeses, breakfast bar or sweet treat, yogurt and a piece of fresh fruit. You can enjoy your breakfast bag in your room or take away with you. (1 bag allocated to each guest).
Rooms We have removed all scatter cushions, throws as well as any extra room dressings to comply with current Government guidelines. All rooms have a table and chairs so you can enjoy your breakfast bags in the morning as well as any take aways in your room. We have also added antibacterial hand wash in all rooms and communal areas as well as automatic hand sanitisers on exit and entry. We hope you understand the changes we have had to make during this time. DURING YOUR STAY:
We ask all our guests to observe high standards of personal hygiene whilst Staying at Fir tree Barn. There are simple things you can do to help prevent the spread of the virus, including:
Covering your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
Putting used tissues in the bin immediately
Washing your hands with soap and hot water regularly.
Trying to avoid close contact with any other guests keeping at least 2 meters wherever possible.
Avoiding touching your eyes, nose or mouth if your hands are not clean.
If we do have to temporarily close during your stay we will immediately refund any unused nights. Unfortunately we will not be able to offer any compensation or arrange alternative accomodation for the inconvenience.
If you do feel unwell during your stay, please contact Iain immediately on 01405 862286, 07832235248. Please do not directly come to the back or front door or any other guests rooms and remain in your room.